Privacy Policy
Last updated: June 22, 2026
1. Introduction
Welcome to Lilly ("we," "us," "our," or "Company"). We are committed to protecting your privacy and ensuring you have a positive experience on our platform. This Privacy Policy explains our practices regarding data collection, use, and protection.
2. Information We Collect
2.1 Account Information
When you create an account, we collect your email address, nickname, and hashed password for authentication purposes.
2.2 Chat & Journal Data
All conversations, journal entries, and mood tracking data you create are stored in your account and associated with your user profile.
2.3 Usage Data
We may collect anonymized usage statistics such as page visits, features used, and timestamps to improve our service.
2.4 Device Information
We collect basic device information including browser type, IP address (for security), and device type to optimize your experience.
3. How We Use Your Information
- Provide and improve the Lilly service
- Personalize your experience and provide relevant features
- Authenticate your account and ensure security
- Send administrative communications (e.g., password reset)
- Analyze trends and improve platform functionality
- Comply with legal obligations
4. Data Security
We implement industry-standard security measures to protect your information, including:
- Passwords hashed using bcrypt encryption
- JWT authentication for secure session management
- HTTPS/TLS encryption for data in transit
- Regular security audits and updates
- Restricted access to sensitive data
5. Data Retention
Your chat messages, journal entries, and mood data are retained as long as your account is active. You may request deletion of your account and all associated data at any time by contacting us.
6. Sharing & Third Parties
We do not sell, trade, or share your personal information with third parties, except:
- Service Providers: MongoDB for database hosting, OpenAI for chat processing
- Legal Requirements: When required by law, court order, or legal process
- Safety: If we believe disclosure is necessary to protect safety or prevent fraud
7. Your Privacy Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Opt-out of non-essential communications
- Withdraw consent at any time
8. Children's Privacy
Lilly is not intended for users under 18 years of age. We do not knowingly collect information from children. If we become aware of unauthorized access by a minor, we will take steps to delete such information.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting. Your continued use of Lilly constitutes acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Email: bikku4444@gmail.com
Website: https://www.lillychat.live/
By using Lilly, you agree to this Privacy Policy. If you do not agree, please do not use our service.
Have additional questions? Return to home or view our Terms of Service.